{"id":3016,"date":"2026-05-29T02:22:34","date_gmt":"2026-05-29T05:22:34","guid":{"rendered":"https:\/\/socrates.la\/?page_id=3016"},"modified":"2026-05-29T22:27:58","modified_gmt":"2026-05-30T01:27:58","slug":"support","status":"publish","type":"page","link":"https:\/\/socrates.la\/en\/support\/","title":{"rendered":"SUPPORT"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3016\" class=\"elementor elementor-3016\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f92abc1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f92abc1\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4674b59\" data-id=\"4674b59\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61d8ae1 elementor-widget elementor-widget-spacer\" data-id=\"61d8ae1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-adfa3e6 elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"adfa3e6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d19796d\" data-id=\"d19796d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0bdd336 elementor-widget elementor-widget-wwp-elementor-static-breadcrumbs\" data-id=\"0bdd336\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wwp-elementor-static-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n                <style>\n                    #breadcrumb-6a1b45ad6b107.triangle li a {\n                        background: #007C46;\n                    }\n                    #breadcrumb-6a1b45ad6b107.triangle li a:after {\n                        border-left: 30px solid #007C46;\n                    }\n                    #breadcrumb-6a1b45ad6b107.triangle li:last-child {\n                        background: #86AC00;\n                    }\n                <\/style>\n            <ol class=\"wwp-elementor-breadcrumbs triangle\" id=\"breadcrumb-6a1b45ad6b107\"><li class=\"visited\"><a href=\"https:\/\/www.socrates.la\"><span>HOME<\/span><\/a><\/li><li class=\"current\"><span>SUPPORT TICKETS<\/span><\/li><\/ol><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\\\/\",\"@type\":\"BreadcrumbList\",\"itemListElement\":[[],{\"@type\":\"ListItem\",\"position\":1,\"name\":\"SUPPORT TICKETS\",\"item\":\"https:\\\/\\\/socrates.la\\\/en\\\/wp-json\\\/wp\\\/v2\\\/pages\\\/3016\"}]}<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-de00d53 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"de00d53\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-942da9c\" data-id=\"942da9c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1108f2 elementor-widget elementor-widget-spacer\" data-id=\"a1108f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17e28b9 elementor-widget elementor-widget-shortcode\" data-id=\"17e28b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\r\n        <div style=\"font-family:'Ubuntu Sans', sans-serif; max-width:400px; margin:40px auto; background:#ffffff; border-radius:8px; box-shadow:0 10px 25px rgba(0,0,0,0.1); overflow:hidden; border-top:5px solid #002f57;\">\r\n            <div style=\"padding:30px; text-align:center;\">\r\n                <div style=\"width:60px; height:60px; background:#f4f7f9; border-radius:50%; display:flex; align-items:center; justify-content:center; margin:0 auto 15px auto; color:#31b4e7;\">\r\n                    <svg width=\"30\" height=\"30\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M19 21v-2a4 4 0 0 0-4-4H9a4 4 0 0 0-4 4v2\"><\/path><circle cx=\"12\" cy=\"7\" r=\"4\"><\/circle><\/svg>\r\n                <\/div>\r\n                <h3 style=\"color:#002f57; margin:0 0 10px 0;\">Restricted Access<\/h3>\r\n                <p style=\"color:#555; font-size:14px; margin:0 0 20px 0;\">To protect your privacy, you must log in to open or view your support tickets.<\/p>\r\n                <a href=\"https:\/\/socrates.la\/wp-login.php?redirect_to=https%3A%2F%2Fsocrates.la%2Fen%2Fsupport%2F\" style=\"display:block; background:#00358f; color:#ffffff; padding:12px; border-radius:6px; text-decoration:none; font-weight:bold; transition:background 0.3s;\" onmouseover=\"this.style.backgroundColor='#0074c7'\" onmouseout=\"this.style.backgroundColor='#00358f'\">Log In<\/a>\r\n            <\/div>\r\n        <\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ab89be elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ab89be\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0f08a58\" data-id=\"0f08a58\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c94c832 elementor-widget elementor-widget-spacer\" data-id=\"c94c832\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HOME SUPPORT TICKETS<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3016","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/socrates.la\/en\/wp-json\/wp\/v2\/pages\/3016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/socrates.la\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/socrates.la\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/socrates.la\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/socrates.la\/en\/wp-json\/wp\/v2\/comments?post=3016"}],"version-history":[{"count":22,"href":"https:\/\/socrates.la\/en\/wp-json\/wp\/v2\/pages\/3016\/revisions"}],"predecessor-version":[{"id":3192,"href":"https:\/\/socrates.la\/en\/wp-json\/wp\/v2\/pages\/3016\/revisions\/3192"}],"wp:attachment":[{"href":"https:\/\/socrates.la\/en\/wp-json\/wp\/v2\/media?parent=3016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}