POLÍTICA DE PRIVACIDAD

Who we are

Sócrates Creative Studio is a creative and technology studio specializing in design, digital development, branding, communication, digital experiences and the implementation of artificial-intelligence-powered solutions.

Our main website is www.socrates.la.

Information we may collect

Depending on how you interact with us, we may collect information you voluntarily provide, including:

• First and last name.
• Company or organization.
• Email address.
• Telephone or WhatsApp number.
• Country or general location.
• Information submitted through contact or quotation forms.
• Information relating to projects, services or business requirements.
• Files or documents you voluntarily send to us.
• Information necessary to manage a commercial or contractual relationship.

We may also receive certain technical information automatically generated when you visit the website, including IP address, browser, device, pages visited, date and time of access, traffic source and similar technical data.

How we use information

We may use collected information to:

• Respond to inquiries and requests for information.
• Prepare proposals, estimates and quotations.
• Provide and manage our services.
• Manage projects and client communications.
• Provide technical or commercial support.
• Improve the experience and operation of our website.
• Analyze general navigation and performance metrics.
• Prevent fraud, abuse, unauthorized access or security incidents.
• Comply with administrative, contractual or legal obligations.
• Send commercial communications when authorized or otherwise legitimately permitted.

Cookies and similar technologies

Our website may use cookies and similar technologies to provide certain functionality, remember preferences, improve performance and understand how visitors interact with our pages.

Some cookies may be strictly necessary for the operation of the website, while others may relate to statistics, analytics, multimedia content or external services.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third-party services and platforms

To operate our website and provide our services, we may use external technology providers such as hosting, email, storage, analytics, forms, communications, social media, productivity tools, payment processing or artificial intelligence solutions.

These providers may process only the information necessary to provide their services and are subject to their own policies, terms and security measures.

Data security and protection

We apply reasonable technical, administrative and organizational measures designed to protect information against loss, alteration, unauthorized access, disclosure or misuse.

However, no Internet-connected system can guarantee absolute security. We therefore continually review and improve our security practices.

Information retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, maintain a contractual or commercial relationship, comply with administrative or legal obligations, and resolve potential disputes.

When information is no longer required, it may be deleted, anonymized or securely retained where a legitimate retention requirement exists.

Your data rights

Depending on applicable legislation and your location, you may have the right to request:

• Confirmation regarding the processing of your personal information.
• Access to personal information we hold about you.
• Correction of inaccurate, incomplete or outdated information.
• Deletion or anonymization where applicable.
• Restriction of or objection to certain processing activities.
• Information regarding the use and potential sharing of your data.
• Withdrawal of previously provided consent where applicable.

To exercise these rights, please contact us using the information provided at the end of this policy.

International transfers

Because of the digital nature of our services, some technology providers may store or process information in countries other than the country in which you are located.

Where applicable, we seek to use providers that implement appropriate privacy, security and data protection mechanisms.

Children's privacy

Our professional services are not specifically directed to children, and we do not knowingly seek to collect personal information from minors without appropriate authorization from their parents, guardians or legal representatives.

Changes to this policy

We may update this Privacy Policy when necessary due to changes in our services, technologies, internal procedures or regulatory requirements.

The current version will remain available on this website together with its latest revision date.