CLIENT-ONLY ACCESS
We create your account when your support or maintenance relationship starts.
PRIVATE CLIENT SUPPORTYOUR SUPPORT, ORGANIZED.
YOUR SUPPORT, ORGANIZED.
TICKETS AND REPLIES IN ONE PLACE.
Each client receives a private access created by SÓCRATES. From there you can open requests, track status, reply and review the full history.
ORGANIZED TICKETS
Every request has a reference, priority, status and reply history.
CENTRALIZED COMMUNICATION
Everything stays attached to the ticket instead of being scattered across channels.
HISTORY AND FOLLOW-UP
Review previous requests and know exactly where each one stands.